Experience in process plants. Expertise in bus networking. Exceptional support for you.
With all of the attention given recently to the benefits of bus technology, many process manufacturers are excited about the potential results that sound so promising. But often they lack the resources and time to educate themselves on all of the new buzzwords and technologies that have suddenly become so important.

The fact is, many process manufacturers are ready to reap the rewards available through bus networking technologies, but they don’t always know how to do it, or even where to turn for help.

Enter TopWorx. As part of our Networx portfolio of field networking solutions, we have created a system of support services to make it easier for plant personnel to understand, implement, and enjoy the benefits of bus networking technologies.

With Networx Support Services, you know where to turn for help.

Experience + Expertise wherever and whenever you need it.
In the processing industries, availability is critical to success. And most process plants operate 24 hours a day, 7 days a week. So part of the vision of Networx Support Services is to make sure that if you need help, you can get it wherever and whenever you need it.

That’s why we have created a support structure to serve the needs of process plants. Whether you need training for your personnel, configuration of your devices, or quick answers during a start-up, Networx Support Services can help deliver the kind of support you need.

An important part of Networx Support Services is the partnerships that TopWorx enjoys with hundreds of companies around the world. These partnerships give TopWorx customers an array of choices to meet their unique needs.

To ensure consistent delivery of superior service from our channel partners to our customers, TopWorx has created a channel certification and specialization program for the selection, education, and certification of our partners.

Channel Specialization
By setting high standards for our partners in specialized areas of expertise such as bus networking, valve automation, and systems integration, TopWorx makes sure that its customers receive only the highest quality of support.